Montrose Internet, Inc. - Support: Policies

Montrose Internet, Inc.
625 East Main Street
Montrose, CO 81401
(970) 249-9722
(888) 770-1761

= Under Construction

Montrose Internet, Inc. Policies

Every Online Service/ISP has policies. Here's ours! Reading through the rules can sometimes be tedious. We've done our best to come up with a set of policies that protects both you and us. We think you'll find that they are all pretty sensible and necessary. If you ever have ANY questions about them, please don't hesitate to let us know!

Terms, Conditions, and Agreements

Montrose Internet, Inc. agrees to provide and the User agrees to receive access to the Internet according to the following terms and conditions listed on this page.

The benefits or rights conferred by this agreement are nontransferable. Use of Montrose Internet, Inc. accounts is expressly limited to the individual or business whose name appears on the account.

User agrees to use the service in a manner consistent with any and all applicable laws. In the event that this account is not used in accordance with all Applicable Laws including, but not limited to Local, State or Federal Laws, Montrose Internet, Inc. reserves the right to cooperate with all or any law enforcement agencies.

Reselling of your web space is prohibited unless expressly contracted with Montrose Internet, Inc..

Sexual images and illegal material on your web pages are prohibited.

User is responsible for all use of User's account and confidentiality of password. We will suspend access or change access to User's account immediately upon notification by User that his her password has been lost, stolen or otherwise compromised. Montrose Internet, Inc. is not liable for any usage and or charges prior to Montrose Internet, Inc. making the necessary account alteration.

User is responsible for all local and long-distance telephone charges for connecting to Montrose Internet, Inc..

User agrees to pay Montrose Internet, Inc. all charges relating to the use of User's account according to rates and prices stated online at the time of commencement of that subscription term.

Montrose Internet, Inc. reserves the right to change prices/rates at any time.

Montrose Internet, Inc. users may use their account at any location or locations they choose under the following terms:

An individual account may NOT be used by persons not a member of the immediate family.
A business account, purchased by an employer for an employee may not be used by that employee at home as a personal account. It may, however, by used on a laptop computer if the employee uses such a computer while away from the employment location as part of a business trip or the regular duties of his/her employment.

Montrose Internet, Inc. reserves the right to suspend access to service for User's account upon an indication of credit problems including delinquent payments.

The Montrose Internet, Inc. service is provided on an "as is, as available" basis. No warranties, expressed or implied, including, but not limited to, those of merchantability or fitness for a particular purpose, are made with respect to Montrose Internet, Inc. or any information or software therein. This in no way includes any reimbursement for losses of income due to disruption of service by Montrose Internet, Inc. or its providers.

Neither Montrose Internet, Inc. nor its Information Providers are responsible for any damages arising from User's use of Montrose Internet, Inc. or by User's inability to use Montrose Internet, Inc. service.

Montrose Internet, Inc. reserves to right to change without notice the Montrose Internet, Inc. service, including, but not limited to, access procedures, hours of operation, menu structures, commands, documentation, vendors and services offered.

Montrose Internet, Inc. is not responsible for User's personal files residing on Montrose Internet, Inc.. User is responsible for independent backup of his her data stored on Montrose Internet, Inc..

Montrose Internet, Inc. reserves a right to delete a User's personal files after one or both parties terminates agreement.

Montrose Internet, Inc. reserves the right to delete any User's email mailbox that has not been checked or received email within a 3 month period of time. At such a time any unread messages will be deleted.

Montrose Internet, Inc. reserves the right in its sole discretion to delete any information entered into Montrose Internet, Inc. by User. Montrose Internet, Inc. and its authorized representatives shall have the right, but shall not be obligated, to edit publicly viewable information.

User hereby agrees that any material submitted for publication on Montrose Internet, Inc. through user's account does not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything obscene or libelous. Software intended to facilitate any such violations or infringements may not be stored on Montrose Internet, Inc..

Montrose Internet, Inc., at its sole business judgment, may terminate this Agreement immediately or suspend User's access to the service upon any breach of this Agreement by User, including, but not limited to, refusal or failure to pay for services provided or by sole judgment of Montrose Internet, Inc. that User may be performing activities harmful to Montrose Internet, Inc. or its Users, employees, vendors, business relationships or any other users of the Internet.

The following violations of "netiquette" are grounds for immediate termination of service. When these violations occur, it puts our company at risk with our own provider(s) and with other ISPs. Due to their serious nature, and the work it takes for us to "undo" the damage, there is a PENALTY assessed for each violation in the amount of $200.00 per occurrence.

Posting a single article or substantially similar articles (SPAM) to an excessive number of newsgroups or continued posting of articles which are off-topic (e.g., off-topic according to the newsgroup charter or the article provokes complaints from the regular readers of the newsgroup for being off-topic).
Sending unsolicited commercial mass emailings (i.e., to more than 25 users) which provoke complaints from the recipients.
Engaging in either (1) or (2) from a provider other than Montrose Internet, Inc. and using an account on Montrose Internet, Inc. as a mail drop (or website) for responses.
Continued harrassment of other individuals on the Internet after being asked to stop by those individuals and by Montrose Internet, Inc..
Impersonating another user or otherwise falsifying one's user name in email, Usenet postings, on IRC, or with any other Internet or BBS service. (This does not preclude the use of nicknames in IRC or the use of anonymous remailer services.)
Use of IRC "bots" on Montrose Internet, Inc., whether on our IRC server or any other. Such software may not be stored on Montrose Internet, Inc..
Users whose accounts are terminated for any of the above infractions are also responsible for the cost of labor to cleanup and respond to complaints incurred by Montrose Internet, Inc..

This document and the rights and duties of the parties shall be governed by and interpreted according to the laws of the State of Colorado.

Montrose Internet, Inc. may modify these terms and conditions upon notice published Online via Montrose Internet, Inc.. User's use of Montrose Internet, Inc. services after such notice shall constitute User's acceptance of the modifications to this Agreement.

Non-enforcement of any section of this Agreement does not constitute consent and Montrose Internet, Inc. reserves the right to enforce this Agreement at its sole discretion.

If any one or more paragraphs in this Agreement is found to be unenforceable or invalid, User's and Montrose Internet, Inc.'s agreement on all other paragraphs shall remain valid.

Monthly Dues must be paid on a timely basis to maintain User's membership privileges. Monthly dues charged to Credit Card AUTO-BILLING (if applicable) will continue regardless of your use unless and until you expressly cancel the auto-billing, which you may do at any time, unless bound by a specific term or agreement.

When paying by check User expressly authorizes Montrose Internet, Inc. to collect from User a penalty fee of up to $25 for a returned check.

The User is in default of this Contract if:

Any User covered by this contract fails to obey any present or future Montrose Internet, Inc. rule or regulation; or
We do not receive a monthly payment on or before its due date; or
Any material statement by the User in this contract is false.

Failure to use this account(s) does not relieve the User of payment obligations, except as specifically provided in this contract.

In the event the User defaults on this contract, Montrose Internet, Inc. may suspend or revoke the User's membership privileges and the User may have to reapply for membership at the price Montrose Internet, Inc. is charging to new members.

The User agrees to pay Montrose Internet, Inc.'s reasonable attorney's fees and court costs, where permitted, in collecting the amount due in the User's contract or subscription agreement, including the collection of returned checks.

If the User registers a domain name (ie. mycompanyname.com) using Montrose Internet, Inc.'s DNS servers without prior approval from Montrose Internet, Inc., the User agrees to pay Montrose Internet, Inc. $10 per day (not to exceed $100) until approval is granted.

Communication systems are subject to degradation of service from phenomena such as so-called "Line-Noise" interference and other causes beyond the reasonable control of Montrose Internet, Inc..

Montrose Internet, Inc. may assign this order, its rights here under and its ownership of said service and commitment at anytime without notice.

In addition to any price specified herein, User shall pay the gross amount of any present or future sales, use, excise, value added or other similar taxes applicable to the price, sales or delivery of any products or services furnished here under or to their use by customer.

Montrose Internet, Inc. reserves the right to terminate or change priority of any process started by said user.

Montrose Internet, Inc. reserves the right to collect damages (software, hardware & man hours) if any harm is done (due to USER'S negligence) to Montrose Internet, Inc. which requires repair or reconfiguration of any kind.

Montrose Internet, Inc. may offer credits to users who refer additional users who sign up for and keep Montrose Internet, Inc. accounts through at least one billing cycle, provided that the new users signing up mention at the time of signup the login name or accounting ID number of the user who referred them.

Montrose Internet, Inc. dialup connections are not intended to be full-time dedicated connections and we reserve the right to disconnect a user for inactivity or for using what we consider an excessive amount of time online.

User may not run publically accessible "services" such as SMTP, HTTP, MUD or IRC servers.

Unless specifically contracted for a full-time dialup connection, User may not remain connected when not at his/her computer.

Ownership of Materials

You shall retain all rights to all original messages you post and all original files you upload. Likewise, you must respect the ownership rights of others in their own messages and files. You may not post or upload any messages or files unless you own them, or you have full authority to transmit them to this system. We OWN certain things you will find on this system, including the name of our system, the "look and feel" of our system and the collective work copyright in sequences of public messages on our system. You cannot reproduce any message thread from our system, either electronically or in print, without our permission and the permission of all the participants in the thread. This is not a complete list - other things on the system are also our property. Before you copy ANYTHING from our system with plans of reproducing it or distributing it, you must contact us about it.

Limitation of Liability and Indemnity

The great danger for us, and for all Internet Service Providers, is that we might be held accountable for the wrongful actions of our callers. If one caller libels another caller, the injured caller might blame us, even though the first caller was really at fault. If a caller uploads a program with a computer virus, and other callers' computers are damaged, we might be blamed even though the virus was left on our system by a caller. If a caller transfers illegal credit card information to another caller through private electronic mail, we might be blamed even though we did nothing more than unknowingly carry the message from one caller to another. We did not start this service to take the blame for others' actions, and we cannot afford to operate it if we must take that blame. Accordingly, we need all callers to take responsibility for their own acts, and to accept that an act by another caller that damages them must not be blamed on us, but on the other caller. These needs are accomplished by the following paragraph:

You agree that we will not be held responsible to you for any indirect, consequential, special or punitive damages or losses you may incur in connection with our system or any of the data or other materials transmitted through or residing on our system, even if we have been advised of the possibility of such damage or loss. In addition, you agree to defend and indemnify us and hold us harmless from and against any and all claims, proceedings, damages, injuries , liabilities, losses, costs, and expenses (including reasonable attorneys fees) relating to any acts by you or materials or information transmitted by you in connection with our system leading wholly or partially to claims against us or our system by other callers or third parties.